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|   | I think I have Red Imported Fire Ants on my property? Who do I contact to confirm that they are fire ants? | 
|   | How do I report a dead animal? | 
|   | How do I report a dead Bird who could potentially carry West Nile Virus? | 
|   | There is an active bee hive on or near my property.  What do I do? | 
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|   | How do property owners form an assessment district? | 
|  | 
|   | What exactly is a 100-Year Flood? | 
|   | What can you do to prepare for a flood emergency before flooding occurs? | 
|   | What should you do during a flood emergency? | 
|   | What should you do after a flooding event? | 
|   | How can I use sand bags to protect my house during a flood? | 
|   | Where can I get sandbags in the City? | 
|   | How can I use plywood to protect my house or dwelling during a flood? | 
|   | Where can I learn more about FEMA (Federal Emergency Management Agency) and the National Flood Insurance Program? | 
|   | What flood zone is the City? | 
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|   | What are the City's standard drawings and details? | 
|  | 
|   | How do I report graffiti? | 
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|   | What are common causes of Sewage Spills? | 
|   | What should I do if I have a sewer spill because of blockage in my service or private line? | 
|   | My plumber said there is a problem with my sewer and that the City will fix it. Is this true? | 
|   | Why can't the City repair my property's sewer lateral under the street? | 
|   | Can my plumber work on my sewer line? | 
|   | What kind of pipe can I use to repair my sewer line? | 
|   | What type of permit is required for work on sewers? | 
|   | Why is the sewer lateral the responsibility of the private property owner? | 
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|   | Can I put my medications down the toilet or drain? | 
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|   | Does the City have a Fats, Oils and Grease (FOG) program? | 
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|   | There are tree roots in my line, apparently from a city parkway tree. My plumber says the line must be broken, and he wants a lot of money to fix it. What should I do? | 
|   | What is "Root Killer"? | 
|   | How do tree roots enter sewer lines? | 
|  | 
|   | Where can I dispose of my used motor oil? | 
|   | How do I dispose of my pool water? | 
|   | How do I dispose of carpet cleaning water? | 
|   | What can and must  restaurants do to prevent waste or wash water from entering the storm drain system? | 
|   | What can and must mobile detailers do to keep waste and washwater from entering the storm drain system? | 
|   | How does runoff from car wash fundraisers harm the environment? | 
|   | What do pet owners need to know about  preventing pet care activities from contaminating our oceans? | 
|   | When it rains or water is washed down the street, do you know where your stomwater goes? | 
|   | How does the Storm Drain System Work? | 
|   | What are common pollutants that people use or around  every day that reduce  ocean water quality? | 
|   | What can I do to promote clean ocean water? | 
|   | What should I do if my sewer line is blocked or broken  and a sewage is spilled? | 
|   | Yard clippings leaves are natural, so they don't cause any problems, right? | 
|   | I wash my own car. How can I be environmentally responsible? | 
|   | Are sewers and storm drains the same thing? | 
|   | What do I do if I see someone discharging concrete, paint, plaster, or other material into the gutter? | 
|   | What can I do to help protect water quality in my neighborhood? | 
|   | I operate a food service establishment in the City.  Are there any regulations that impact my business? | 
|   | What do I need to know about pesticides? | 
|   | Where can I find out more about Water Quality/Pollution Prevention? | 
|   | Where can I find out more about stormwater BMP's for construction activities? http://www.ocwatersheds.com/ConstructionActivities.aspx
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|  | 
|   | My street light is broken. How do I get a street light fixed? | 
|  | 
|   | Why are alleys treated differently than streets? | 
|  | 
|   | What's involved in Street Maintenance? | 
|   | When will my street be resurfaced? | 
|   | What causes pot holes? | 
|   | Is it a requirement for a City to use a pavement management system? | 
|   | What is Slurry Seal? | 
|   | Why is the City slurry sealing my street? | 
|   | What should I expect after my street has been sealed? | 
|   | What precautions should the neighborhood citizens take when their streets are slurried? | 
|  | 
|   | My sidewalk is raised and I would like to have it repaired. | 
|   | I would like to know when my streets are going to be re-paved | 
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|   | Can I park after the Sweeper has swept the street? | 
|   | How often are the streets swept? | 
|   | What are the benefits of street sweeping? | 
|   | How often does the street sweeper come into my neighborhood? | 
|  | 
|   | What if I have a concern about a traffic safety matter in my neighborhood? | 
|   | I need some traffic count information for a particular street in the City. | 
|  | 
|   | Won't a "Children at Play Sign" help protect our kids? | 
|   | What can parents do to protect their children and promote traffic safety? | 
|  | 
|   | How is traffic congestion measured? | 
|  | 
|   | What is a crosswalk? | 
|   | How are crosswalks used? | 
|   | What can cause accidents at marked crosswalks? | 
|   | Where are crosswalks normally marked? | 
|  | 
|   | What is Traffic Engineering? | 
|  | 
|   | Can I paint the curb red and install my own traffic signs on the street? | 
|   | Can the City paint the curb red in front of fire hydrants? | 
|   | It is hard to see the oncoming traffic at a particular intersection or when existing my driveway. Can you help? | 
|  | 
|   | When should a traffic signal be installed? | 
|   | How can arterial traffic signals be better managed? | 
|   | What if the traffic light at a particular intersection is not working? | 
|   | What is a protected left turn signal? | 
|   | What is a protected/permissive left turn signal? | 
|  | 
|   | What is meant by uniformity of traffic control devices? | 
|  | 
|   | Why do we have speed limits? | 
|   | What do realistic speed limits do? | 
|   | What are the consequences of unrealistic speed limits? | 
|   | How are speed limits set? | 
|   | Do speed limit signs reduce collisions or lower speeds in residential neighborhoods? | 
|   | How can residents more accurately judge a vehicle's speed? | 
|   | Can I get a speed limit sign on a residential street? | 
|   | How can I find out about how speed limits are established in the City? 
 
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|  | 
|   | Why doesn't the City just put up stop signs to slow down traffic? | 
|   | What happens when stop signs are installed to as "nuisances" or "speed breakers" to slow traffic? | 
|   | What is a stop sign's effect on driver and pedestrian behavior? | 
|   | What are some other effects of stop signs? | 
|   | How is the need for a stop sign determined? | 
|   | Where can I get more information regarding stop signs that includes reference to papers and articles? | 
|  | 
|   | Where do I find out about Trash and Recycling questions? | 
|  | 
|   | What is an urban forest? | 
|   | What are the benefits of trees and the urban forest? | 
|   | Am I allowed to trim the City tree in front of my property | 
|   | How do I get my street tree trimmed? | 
|   | How can I have a tree planted in front of my residence? | 
|   | I would like to have a tree removed from my parkway. | 
|   | What do I do with my holiday trees? | 
|   | *Where can I get more information about City Street Trees? | 
|  | 
|   | How can I check for water leaks? | 
|   | What are some easy ways to save money ($$$)  on my water bill and conserve water? | 
|   | What is the equivalent household usage acre-foot  of water? | 
|   | What is the capacity of a water line if its diameter is doubled? | 
|   | I am a new resident and I would like to receive water service. | 
|   | How do I report a leaking fire hydrant? | 
|   | Who provides water service to the City? |